Privacy Policy

This Privacy Policy ("Privacy Policy") outlines how DesiSellers ("we," "our," or "us") collects, uses, discloses, and protects your information when you access or use our website, mobile application, or any other related services (collectively, the "Platform"). By using the Platform, you agree to the terms of this Privacy Policy. This website is owned and managed by Shweta Jain.

Scope

This Privacy Policy does not apply to information collected by third parties. We encourage you to review the privacy policies of any third-party platforms or services you interact with.

User Acceptance

By accessing or using the Platform, you agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy and as permitted under applicable laws, including but not limited to the Information Technology Act, 2000, and the rules framed thereunder ("IT Laws").

If you do not agree with the practices outlined in this Privacy Policy, please refrain from providing your personal information or using the Platform. You may withdraw your consent to the processing of your information; however, doing so may limit your access to certain Platform features.

If you provide personal information about others, you represent that you have the authority to do so and consent to its use in accordance with this Privacy Policy.

Collection of Information

  1. Personal Information: We may collect information such as your name, email address, phone number, and other contact details to enable you to access and use the Platform. Please ensure your information is accurate and up-to-date.
  2. Device Information: We may collect details such as your IP address, browser type, operating system, and device type. Additionally, information you provide through searches, reviews, or comments may also be collected.
  3. Third-Party Sources: Information may also be obtained from third-party sources such as delivery partners, payment providers, public records, or social networks.

Use of Information

We may use your information for the following purposes:

  1. To provide access to the Platform and its features.
  2. To manage and fulfill orders, communicate with you, and share updates about products or services.
  3. To improve the functionality, usability, and effectiveness of the Platform.
  4. To recommend products or services based on your preferences.
  5. To comply with legal obligations and government requests.
  6. To prevent fraud and ensure security.
  7. To enforce our terms and agreements.
  8. To create new features or services and improve the overall user experience.
  9. For any other purpose disclosed to you at the time your information is collected.

Sharing of Information

We may share your information in the following scenarios:

  1. With vendors and third-party service providers for operational purposes (e.g., delivery, payment processing, surveys).
  2. With affiliated companies under common ownership.
  3. As part of a business transfer or restructuring.
  4. To comply with legal obligations or government directives.
  5. To enforce our terms or protect our rights.
  6. With your consent or for purposes disclosed when the information is collected.

Third-Party Policies

We are not responsible for the privacy practices of third parties. When interacting with third-party services or links on our Platform, their privacy policies and practices will apply.

Security Practices

  1. We implement reasonable security measures, including encryption and firewalls, to protect your information.
  2. Our security protocols adhere to international standards such as IS/ISO/IEC 27001 for information security management.

Modifications to the Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting. We encourage you to periodically review this page to stay informed about our privacy practices.

Contact Us

For questions, requests, or complaints regarding your information, please contact us at the details provided in the "Contact Us" section of the Platform.