Shipping Policies

Welcome to DesiSellers! We strive to provide you with the best online shopping experience, including a smooth and efficient shipping process. Please read our shipping policy carefully to understand our procedures and expectations.

1. General Information

  • Orders are shipped within India only.
  • Shipping charges, if applicable, will be displayed at the time of checkout.
  • Delivery times may vary depending on your location, order size, and availability of products.

2. Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation.
  • Orders placed after 5:00 PM will be processed on the next business day.

3. Shipping Methods and Delivery Time

We partner with trusted courier services to ensure reliable delivery.

  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-4 business days (additional charges may apply).

Delivery timelines are subject to change based on unforeseen circumstances like weather conditions, public holidays, or logistical delays.

4. Shipping Charges

  • Standard Shipping: A flat rate of ₹50 will be charged for orders.
  • Express Shipping: Rates will be calculated at checkout based on your location and order weight.

5. Order Tracking

  • Once your order is shipped, you will receive an email or SMS with the tracking details.
  • You can track your order status on the link in the email or SMS using the tracking number provided.

6. Undeliverable Packages

  • In case of failed delivery attempts due to an incorrect address or the unavailability of the recipient, our courier partner will attempt redelivery up to two more times.
  • If delivery fails after three attempts, the package will be returned to our warehouse. Customers can request a re-shipment, which may incur additional charges.

7. International Shipping

At present, DesiSellers does not offer international shipping.

8. Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact our customer support within 48 hours of delivery.
  • Provide a clear description and photos of the issue to facilitate a prompt resolution.

9. Contact Us

For any shipping-related queries or concerns, please contact us:

Thank you for choosing DesiSellers. Happy Shopping!